CVDW
Carla Van Der Westhuizen

1 reviews | Active since Aug 2009

19 Nov 2015, 09:11

I want My airtime

We have purchase R 150 airtime and 300Mb R55 on 18/11/2015 09H05. I have received my 300Mb but not R 150 Airtime I have phoned 2 times on 18/11/2015 in which I was told that there is a problem and that they are working on it and I should not purchase any more airtime until it is resolved. it is now 24 hours no airtime I use my phone for work. I want my Airtime today NO excuses <br> R 150 Airtime Bank ***<br> 300Mb Bank ***<br>

0
Replies (1)
Cell C
Cell C's reply19 Nov 2015, 09:22
Official
Hello Carla Van,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN