LM
Lilitha M
1 reviews | Active since Jan 2026
07 Jan 2026, 14:57
I Want
I requested a cancelation long ago in December 2025 they did not get back to . They will milk your money . The consultants are not professional . All I want is to cancel this thing.
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Replies (10)LM
Lilitha M's updateReviewer Update
07 Jan 2026, 15:00Poor service .
LM
Lilitha M's update07 Jan 2026, 15:00
Reviewer Update
Poor service .
LM
Lilitha M's updateReviewer Update
07 Jan 2026, 15:05They have been overbiling me they gave me a case number which they will get back to me. They never did . I was suppose to 248. Per month but I'm paying 658.50 and more
LM
Lilitha M's update07 Jan 2026, 15:05
Reviewer Update
They have been overbiling me they gave me a case number which they will get back to me. They never did . I was suppose to 248. Per month but I'm paying 658.50 and more
Cell C's replyOfficial
07 Jan 2026, 16:06Dear Lilitha M,
Thank you for reaching out to Cell C.
We sincerely apologize for the frustration and inconvenience you’ve experienced with your cancellation request and billing. We understand that your case has not been resolved, that you were overbilled, and that you did not receive a follow-up after being given a case number. This is not the experience we want for our customers.
Please be assured that we have requested our support team to investigate this matter urgently.
Thank you for your patience and for bringing this to our attention. We are committed to resolving this and making it right.
Regards,
Cell C | PMa
Thank you for reaching out to Cell C.
We sincerely apologize for the frustration and inconvenience you’ve experienced with your cancellation request and billing. We understand that your case has not been resolved, that you were overbilled, and that you did not receive a follow-up after being given a case number. This is not the experience we want for our customers.
Please be assured that we have requested our support team to investigate this matter urgently.
Thank you for your patience and for bringing this to our attention. We are committed to resolving this and making it right.
Regards,
Cell C | PMa
Best regards,
Cell C's reply07 Jan 2026, 16:06
Official
Dear Lilitha M,
Thank you for reaching out to Cell C.
We sincerely apologize for the frustration and inconvenience you’ve experienced with your cancellation request and billing. We understand that your case has not been resolved, that you were overbilled, and that you did not receive a follow-up after being given a case number. This is not the experience we want for our customers.
Please be assured that we have requested our support team to investigate this matter urgently.
Thank you for your patience and for bringing this to our attention. We are committed to resolving this and making it right.
Regards,
Cell C | PMa
Thank you for reaching out to Cell C.
We sincerely apologize for the frustration and inconvenience you’ve experienced with your cancellation request and billing. We understand that your case has not been resolved, that you were overbilled, and that you did not receive a follow-up after being given a case number. This is not the experience we want for our customers.
Please be assured that we have requested our support team to investigate this matter urgently.
Thank you for your patience and for bringing this to our attention. We are committed to resolving this and making it right.
Regards,
Cell C | PMa
Best regards,
LM
Lilitha M's updateReviewer Update
07 Jan 2026, 16:14They actually said the contract agreement is R298 and never mentioned I will have to pay 658.50. I would to request money back because your consultants do not explain to customers
LM
Lilitha M's update07 Jan 2026, 16:14
Reviewer Update
They actually said the contract agreement is R298 and never mentioned I will have to pay 658.50. I would to request money back because your consultants do not explain to customers
Cell C's replyOfficial
07 Jan 2026, 16:23We understand your concern regarding the difference in the contract amount and the unexpected charges. Please be assured that our support team will review your account and investigate the matter urgently.
Regards,
Cell C | PMa
Regards,
Cell C | PMa
Best regards,
Cell C's reply07 Jan 2026, 16:23
Official
We understand your concern regarding the difference in the contract amount and the unexpected charges. Please be assured that our support team will review your account and investigate the matter urgently.
Regards,
Cell C | PMa
Regards,
Cell C | PMa
Best regards,
LM
Lilitha M's updateReviewer Update
09 Jan 2026, 13:08Kindly note that for cancellation to be processed you need to pay the Commitment amount R7,234.49 Please note this amount is valid until 31/01/2025 and it doesn't include the current bill which is R0.00
Or send a cancellation request anytime from the 29/10/2027, 30 days prior the end date which is 29/09/2027.
You can't expect to pay this amount of money whilst your consultants were at fault not explaining the contract to me . I will not pay this amount! You guys are ****mers
Or send a cancellation request anytime from the 29/10/2027, 30 days prior the end date which is 29/09/2027.
You can't expect to pay this amount of money whilst your consultants were at fault not explaining the contract to me . I will not pay this amount! You guys are ****mers
LM
Lilitha M's update09 Jan 2026, 13:08
Reviewer Update
Kindly note that for cancellation to be processed you need to pay the Commitment amount R7,234.49 Please note this amount is valid until 31/01/2025 and it doesn't include the current bill which is R0.00
Or send a cancellation request anytime from the 29/10/2027, 30 days prior the end date which is 29/09/2027.
You can't expect to pay this amount of money whilst your consultants were at fault not explaining the contract to me . I will not pay this amount! You guys are ****mers
Or send a cancellation request anytime from the 29/10/2027, 30 days prior the end date which is 29/09/2027.
You can't expect to pay this amount of money whilst your consultants were at fault not explaining the contract to me . I will not pay this amount! You guys are ****mers
Cell C's replyOfficial
09 Jan 2026, 14:50We’re sorry to hear about your frustration and understand how upsetting this situation is for you. Please be assured that we take concerns about contract explanations very seriously. Your query has been escalated to the relevant department for review, and we will work towards resolving this matter fairly. You will be contacted once feedback is available.
Regards,
Cell C | LS
Regards,
Cell C | LS
Best regards,
Cell C's reply09 Jan 2026, 14:50
Official
We’re sorry to hear about your frustration and understand how upsetting this situation is for you. Please be assured that we take concerns about contract explanations very seriously. Your query has been escalated to the relevant department for review, and we will work towards resolving this matter fairly. You will be contacted once feedback is available.
Regards,
Cell C | LS
Regards,
Cell C | LS
Best regards,
Cell C's replyOfficial
09 Jan 2026, 14:50We’re sorry to hear about your frustration and understand how upsetting this situation is for you. Please be assured that we take concerns about contract explanations very seriously. Your query has been escalated to the relevant department for review, and we will work towards resolving this matter fairly. You will be contacted once feedback is available.
Regards,
Cell C | LS
Regards,
Cell C | LS
Best regards,
Cell C's reply09 Jan 2026, 14:50
Official
We’re sorry to hear about your frustration and understand how upsetting this situation is for you. Please be assured that we take concerns about contract explanations very seriously. Your query has been escalated to the relevant department for review, and we will work towards resolving this matter fairly. You will be contacted once feedback is available.
Regards,
Cell C | LS
Regards,
Cell C | LS
Best regards,
Cell C's replyOfficial
09 Jan 2026, 14:54We’re sorry to hear about your frustration and understand how upsetting this situation is for you. Please be assured that we take concerns about contract explanations very seriously. Your query has been escalated to the relevant department for review, and we will work towards resolving this matter fairly. You will be contacted once feedback is available.
Regards,
Cell C | LS
Regards,
Cell C | LS
Best regards,
Cell C's reply09 Jan 2026, 14:54
Official
We’re sorry to hear about your frustration and understand how upsetting this situation is for you. Please be assured that we take concerns about contract explanations very seriously. Your query has been escalated to the relevant department for review, and we will work towards resolving this matter fairly. You will be contacted once feedback is available.
Regards,
Cell C | LS
Regards,
Cell C | LS
Best regards,
Cell C's replyOfficial
14 Jan 2026, 09:20Dear Lilitha M,
Our support team confirmed that they have reached out to you and provided a detailed breakdown of your account.
Thank you for taking our call.
Cell C | DA
Our support team confirmed that they have reached out to you and provided a detailed breakdown of your account.
Thank you for taking our call.
Cell C | DA
Best regards,
Cell C's reply14 Jan 2026, 09:20
Official
Dear Lilitha M,
Our support team confirmed that they have reached out to you and provided a detailed breakdown of your account.
Thank you for taking our call.
Cell C | DA
Our support team confirmed that they have reached out to you and provided a detailed breakdown of your account.
Thank you for taking our call.
Cell C | DA
Best regards,