I want 5 star customer service as I deserve

So I just purchased daily data on my way home from work.... when I came home miraculously the Sim cards signal doesn't work at all... no calls no internet... working in a previous network provider company I knew all checks to be done.... this was done b4 I called in.... I got through to an agent and explained I have already done this and she insisted my Sim card is damaged which is weird as I never take it out of the phone ever.... she then insisted I must go buy me another Sim which I refused to and after challenging her about why I need to pay for another Sim as this is not my issue .... I gave her a piece of mind and dropped the call....

wait for it ................

5mins after dropping the call my signal was back wow....

I don't see why we as South Africans have to give International ppl the best of service if we work in those types of call centre's yet we get treated like **** in our own... unacceptable really....

U just lost a really loyal customer now due to this bad service!!!!! Ur call centre is pathetic they dropped the line on me might I add and I had to redial which is the most annoying thing ever