AGdC
Angela Gandra de Castro

1 reviews | Active since Dec 2013

25 Jul 2016, 09:26

I've had ENOUGH

<p>I am beyond dissapointed in the service I have received from Cell C. I laid a complaint last week and that has not even been resolved as yet. Today i find out that my contract has been changed, without me even knowing!! So im paying the same amount but for less data! There has been such a lack of communication and honestly I have just had enough and all I want Cell C to do, is cancel my data contract that i have and come and collect my mi-fi router - AT NO COST TO ME. I do not have the energy and refuse to deal with such incompetence!</p>

0
Replies (1)
Cell C
Cell C's reply25 Jul 2016, 09:45
Official

The complaint that you logged last week was resolved, you were provided with clarity regarding the charges and a data validation report was sent to you with the statement.

We will get a consultant to follow up on the changes on your contract and feedback will be provided.

Regards

Cell C | PN

Best regards,