1 reviews | Active since Oct 2014
I should be employed by Cell C ...
I called cell c on wednesday 10 February, to get a new contract with a phone and 3G data, i spoke to a call centre agent and all was finalized., a week later i still have no heard anything form Cell C regarding my deal and was told that a consultant will contact me by wednesday 17 February, an agent does contact me, and we finalize the deal apparently my deal was not captured correctly everything is corrected and I am told that by friday I will receive everything, today my phone arrives without the 3G ****le and it is in the wrong colour, when the agent told me that they definitely have the colour I want. I call the call centre to report this and they tell me i need to wait 3 - 7 working days for it to be collected then a further 5 days to check that i have not tampered with the box.<br> <br> My word, i have never had this much trouble with Cell C delivering what i want, and this package is for work purposes so I am even more delayed, all i want is my phone and ****le and to continue to my life. I have to keep phoning Cell C and even when it is corrected it still comes back wrong.<br> <br> Its been almost 2 weeks now and i still havent gotten what i ordered.
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Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
