I regret porting to cell c

I regret the day I decided to ported from Vodacom to Cell C. It's been 9 days with cell c but already it's a NIGHTMARE. THE WORST DECISION I HAVE EVER MADE WAS TO PORT TO THIS NETWORK. Never ever have I had a single problem with Vodacom. I keep getting no service error message and the only way to have it fixed is to do a sim swap, which I get charged R150.00 for a problem that is not even mine. Both the call centre and cell c branches are giving different information and no one seems to have a clue what is going on. I'm paying so much for a service I am not even getting. What is going on?