nK
natasha K

1 reviews | Active since Nov 2012

18 Nov 2015, 14:16

I ONLY HAVE 1 Contract!!! Why AM I PAYING FOR 2???

I was contacted 4-5 months ago to upgrade my contract. I accepted the upgrade but you fools decided its going to be 2 LINES!!! Im expected to pay for something i dont have!<br> <br> I have been speaking to your *********** call centre and everyone promises to listen to the call and call me back. Its been MONTHS yet NO ONE BOTHERS <br> <br> I am FED UP!! either fix it or cancel my contract - I'll go to VODACOM where they have their act together. <br> <br>

0
Replies (1)
Cell C
Cell C's reply18 Nov 2015, 14:23
Official
Hello Tash0506,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN