1 reviews | Active since Jul 2015
I NOW WANT THIS CONTRACT CANCELLED.
I am a new contract holder with Cell c and would like to adv of the disgusting service I have rec on the 28/07/15 I went to the Cell C in Clearwater whereby I was assisted by Drisden ***** ,I told him before we started that I do not want an open line and that when the R100was finished that Cell C provides would I be able to top up airtime on that specific contract he rep**** yes, I asked him more than once if I would be able to top up and his reply was yes after the papers where signed he told me to call cell c customer services to cap my line.On the 29/07/2015 I called Cell C and spoke to Claudette whom advised that she has capped the line whereby I asked her when the R50 was finished I can top up she advised no and that the line would be suspended.I called this morning and was advised by a rude Zanobia that D ***** had resigned on the 29 and that I should speak to roslyn,roslyn advised that she would get the regional manager to call back. i called back now at 16:00 and spoke to roslyn whom advised that she was informed by the RM that she should see if the contract can be chaneged while holding for her Zanobia took the phone and told me to call the RM
Thank you for posting to us.
We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Thank you for posting to us.
We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
