SS
Sid S

1 reviews | Active since Aug 2014

01 Dec 2015, 11:59

I Now Hate Cell C

My wife was attacked by ******* on black friday who stole je phone in the process.WE HAD HOPES that cell C will assist us in getting a SIM SWAP. i was proved wrong when i went into the cell c shop in Kollanad mall, in attempt to get the sim swop done i was told to call cell c customer care (from inside of a Cell C Store????).....what is your shop there for then?<br> after waiting for 25 - 30 mins for custoner care to answer, i was told that the security questions i answered were wrong and i had failed the \test".<br> the test consisted of questions that are aimed at contract lines.... mine is prepaid"

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Replies (1)
Cell C
Cell C's reply01 Dec 2015, 12:10
Official
Hello Siddarth ,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN

Best regards,