1 reviews | Active since Jun 2016
I not happy with the way i'm beang treated as a consumer #cell c must fall
<p>I app**** for the Huawei Mediapad T1 8 and it was delivered on the 27-05-2016 ref: SPI ********** 48. I reported that the Tablet received was faulty on the 28-05-2016 and it was booked off for collection on the 06-06-2016. I called 084145 on the 10-06-2016 for follow up and I was told the Huawei Mediapad t1 8 does not exist anymore, I was told to choose either to cancel the contract and start from the scratch to get a new device witch will also take time to get to my destination or to get a replacement devise witch is LG G pad 8.0. I was told to keep my Sim card that I received with a Huawei Mediapad t1 8 so that I can use it on the replacement devise. Today I received my replacement device and when I insert the Sim card does not work. I called 084145 and I was told that my Sim card has been deactivated. The package for my contract is 5G data, and 15G data off-pick with R200.00 airtime. The tablet received can not even make phone calls so I'm not sure why still give me R200.00 Airtime if the devise received can not make calls. The consultant I spoke to today then told me to go and buy new Sim card so that they can activate it. Why should I buy the Sim card, they should have brought me a device with a new Sim as the are aware that my Sim card is deactivated.</p> <p> </p> <p>When checking on the Cell c site, The Huawei Mediapad t1 8 is R189 and the LG G pad is R179. so why should I still pay the same amount for the replacement device as there is a huge different between the 2 device's.</p> <p> </p> <p>SPI ********** 48</p> <p>RW ********** </p> <p>***</p> <p>Ref: ********** 867 </p> <p>Please either reactivate the sim card that I have or give me the right and fair deal. My account is debited already but not injoying the benefits as it is all back and forth.</p> <p> </p> <p>ID number ********** 067086</p>
We have referred this matter to one of consultants for assistance. Do expect communication.
Regards
Cell C | PN
We have referred this matter to one of consultants for assistance. Do expect communication.
Regards
Cell C | PN
Good Morning,
Kindly get someone to contact me urgently as promised yesterday thet i will be contacted at 09:00. I have a meeting at 10:15 and i would like to get to my meeting with a peace of mind.
Good Morning,
Kindly get someone to contact me urgently as promised yesterday thet i will be contacted at 09:00. I have a meeting at 10:15 and i would like to get to my meeting with a peace of mind.
From 10:00am my service is still not active please advise, is now 14:07pm!!!!!
From 10:00am my service is still not active please advise, is now 14:07pm!!!!!
No, you guys you now being unfair. you requested me to buy a Sim card out of my own porker which I was not suppose to do but I did because It now feels like I'm desperate to enjoy the benefits that I'm paying for. And now that you even delaying to activate my service, it feels that you are even cheating me the full 7 days period to test and see if this device received it works properly so if not can be retuned. Please guys don’t make me beg you to do your job. Someone promised to call me this morning at 09:00 any I was only contacted at 10:00 after I complained is now 15:56pm and my service is still not active what do you guys really want me to do to take me serious like other consumers ??????
No, you guys you now being unfair. you requested me to buy a Sim card out of my own porker which I was not suppose to do but I did because It now feels like I'm desperate to enjoy the benefits that I'm paying for. And now that you even delaying to activate my service, it feels that you are even cheating me the full 7 days period to test and see if this device received it works properly so if not can be retuned. Please guys don’t make me beg you to do your job. Someone promised to call me this morning at 09:00 any I was only contacted at 10:00 after I complained is now 15:56pm and my service is still not active what do you guys really want me to do to take me serious like other consumers ??????
I had enough of being taken fore ride and empty promises. Kindly terminate my contract with immediate effect. My Sim card is still not active and please send some one to come and collect this other reject device that you gave me again as a replacement device of other reject I first received. The LG G pad 8.0 that you sent to me have 2 speakers and only one speaker works and the other one does not. Maybe I should just take this matter to the hire management as it looks like I'm dealing with armatures, I think now is time Jose Dos Santos, Alan De Villiers, Charles Knott-Craig, Doug Mattheus knows what you guys are doing to their business. Why should I suffer for the service that I'm paying for fairly. Had enough of empty promises and lies, I will look for service else where I will be taken seriously and get a quality products not "REJECRS" . You guys should actually compensate me after all the time that you wasted and for hearting my feelings. Why don’t you check this devices be for deliver them to us!!!!!!!!! #cell c must fall, This was the worse birthday gift I've ever bought for my self .
I had enough of being taken fore ride and empty promises. Kindly terminate my contract with immediate effect. My Sim card is still not active and please send some one to come and collect this other reject device that you gave me again as a replacement device of other reject I first received. The LG G pad 8.0 that you sent to me have 2 speakers and only one speaker works and the other one does not. Maybe I should just take this matter to the hire management as it looks like I'm dealing with armatures, I think now is time Jose Dos Santos, Alan De Villiers, Charles Knott-Craig, Doug Mattheus knows what you guys are doing to their business. Why should I suffer for the service that I'm paying for fairly. Had enough of empty promises and lies, I will look for service else where I will be taken seriously and get a quality products not "REJECRS" . You guys should actually compensate me after all the time that you wasted and for hearting my feelings. Why don’t you check this devices be for deliver them to us!!!!!!!!! #cell c must fall, This was the worse birthday gift I've ever bought for my self .