SF
Simon F
1 reviews | Active since Aug 2012
20 Aug 2020, 15:48
I need my number back!
Efforts to get my mobile number back from Cell C have been fruitless. They cancelled my contract and debited all that was due - then blocked my mobile number without any notice. I am struggling to access my business social media accounts that do have a 2 factor authentication and I have been written to Cell C several times. All I want is my number back, I can easily port to other network providers.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
20 Aug 2020, 16:26Good Day Simon
Thank you for making contact with Cell C regarding your number.
Please send us the number in question or your ID number via private message so we can look into it.
^NS
Thank you for making contact with Cell C regarding your number.
Please send us the number in question or your ID number via private message so we can look into it.
^NS
Cell C's reply20 Aug 2020, 16:26
Official
Good Day Simon
Thank you for making contact with Cell C regarding your number.
Please send us the number in question or your ID number via private message so we can look into it.
^NS
Thank you for making contact with Cell C regarding your number.
Please send us the number in question or your ID number via private message so we can look into it.
^NS
SF
Simon F's updateReviewer Update
20 Aug 2020, 18:52I did this before and you did not respond.
SF
Simon F's update20 Aug 2020, 18:52
Reviewer Update
I did this before and you did not respond.
Cell C's replyOfficial
21 Aug 2020, 07:17The matter has been escalated and our team will be in touch to assist.
^NS
^NS
Cell C's reply21 Aug 2020, 07:17
Official
The matter has been escalated and our team will be in touch to assist.
^NS
^NS
SF
Simon F's updateReviewer Update
21 Aug 2020, 18:40Hi there, I am still blocked. Could you kindly fix my SIM card so I can port to other networks.
SF
Simon F's update21 Aug 2020, 18:40
Reviewer Update
Hi there, I am still blocked. Could you kindly fix my SIM card so I can port to other networks.