I NEED MY LINES OPENED PLEASE!!!! DISGUSTING SERVICE!

Lately I have been experiencing a very very bad service from cell c. Both my lines are suspended again. Last time I had to go to Twitter to get their attention because their employees at client services would put yhe phone down while talking and I was tired. Today I called I spoke *****gwa who said she is putting through to client services to explain my billing because she is at collections she can't help me that call dropped and I had to dial again. Buyiswa picked up second call she told me the same thing 😒 she said i must redial 084 145 and I did and I took me back to collections and *****gwa answered it and told she cannot assist I must speak to client care or maybe they are busy I must call after an hour. Imagine this frustration after I paid my monthly debit. I took insurance which I canceled and they linking it to my contract installment which makes me look like I'm paying less installment. In August I had to explain this to them and only then they understood no one pick up up. The advisor I spoke said this is sorted no more problems. I need my lines opened