jM
jerome M
1 reviews | Active since Sept 2014
08 Apr 2016, 14:12
I must be Stupid
just spent 30 minutes on the phone with Notule? to correct itemised billing on my phone. Before the call I could read my itemised bills for aaaalll months except Jan/Feb 2016. After keeping me on hold for 15 minutes, I now cannot read the itemised billing for ANY months. Apparently I have not activated this when upgrading. But as I explained to her, why would I then have received this itemised bill ALL the other months if I had not activated it.<br> She then supposedly put me on Hold,, but cut me off!!!. Awaiting their response
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
08 Apr 2016, 14:48Hello jedi9361,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply08 Apr 2016, 14:48
Official
Hello jedi9361,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN