1 reviews | Active since Jul 2014
I'm paying thousands for a mistake cell c made
Following my previous report regarding an incorrect amount being debited on my account by Cell C, they have been in contact with me and agreed to pay 50% of the amount debited because the online deal did indicate that its a open line contract.<br> I went on their website and no contracts have such a clause, or was mine an exclusive special? i called and requested that they send me the proof that my contract stipulated the stated and im still waiting. Even so, the recording proved that i DID in fact tell the consultant i want to pay the R99 as advertised but he failed to limit my data so why should i pay for his mistake?<br> I was also charged R 323.61 in September which is 3 times more than what i was supposed to pay...How much am i actually going to pay for Vusi's mistake?<br> I was credited the supposed to be 50% but that amounted to R 897.81 when in fact R 2379.00 was debited. How is that even close to 50%.<br> this will be the longest 24 month contract of my life...to think i was considering their contract buy-out.<br> Wish there was a cheaper way to buy myself out of this contract
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
