I'm not paying for something I'm not liable for

I believed my issue was resolved. A lady called Blanche assisted me almost instantly when I posted my previous complaint. We managed to resolve my biggest issue at that stage which was a sim swap which was supposed to have been done upon conclusion of the contract since I requested prior to that, that my current number be converted to the new contract. So because someone at Cell C messed up I now have to pay conversion fees. I've sent Blanche several emails now following up on this matter and she has ignored. She asked me to contact her directly on that particular email if I have issues.<br> It's been a month but I'm more than willing to still cancel this contract.<br> I suggest you try to employ more competent people.