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Phetogo M
1 reviews | Active since Sept 2022
09 Jul 2025, 09:51
I initiated a contra...
I initiated a contract cancellation last year November and the contract was not cancelled and Cell C continued debiting me.
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Cell C's replyOfficial
09 Jul 2025, 10:13Dear Phetogo Ma***o,
Thank you for reaching out to us regarding your cancelled contract.
We’re truly sorry to hear about your experience, and we understand how frustrating it must be to continue being billed after requesting a cancellation. Please note that we’ve escalated your query to our support team for urgent investigation and resolution. You will be contacted soon with feedback and the necessary assistance to ensure the matter is resolved.
We appreciate your patience and the opportunity to make this right.
Regards,
Cell C | TN
Thank you for reaching out to us regarding your cancelled contract.
We’re truly sorry to hear about your experience, and we understand how frustrating it must be to continue being billed after requesting a cancellation. Please note that we’ve escalated your query to our support team for urgent investigation and resolution. You will be contacted soon with feedback and the necessary assistance to ensure the matter is resolved.
We appreciate your patience and the opportunity to make this right.
Regards,
Cell C | TN
Cell C's reply09 Jul 2025, 10:13
Official
Dear Phetogo Ma***o,
Thank you for reaching out to us regarding your cancelled contract.
We’re truly sorry to hear about your experience, and we understand how frustrating it must be to continue being billed after requesting a cancellation. Please note that we’ve escalated your query to our support team for urgent investigation and resolution. You will be contacted soon with feedback and the necessary assistance to ensure the matter is resolved.
We appreciate your patience and the opportunity to make this right.
Regards,
Cell C | TN
Thank you for reaching out to us regarding your cancelled contract.
We’re truly sorry to hear about your experience, and we understand how frustrating it must be to continue being billed after requesting a cancellation. Please note that we’ve escalated your query to our support team for urgent investigation and resolution. You will be contacted soon with feedback and the necessary assistance to ensure the matter is resolved.
We appreciate your patience and the opportunity to make this right.
Regards,
Cell C | TN