I hope to get a return phone call to my request

Item: Cell C
Rating: 2
Author: Grant M

A few months ago I was up for upgrade only to discover that because I had shifted from debit orders to EFT my upgrade was rejected. We are still great payers, our bill is generally pretty large i.e. small salary level. We went into store last night to upgrade for my wife, same story. Could someone deal with this please?

Helpful (0)

Replies (4)

Cell C's replyOfficial

02 Nov 2016, 14:29

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C's reply02 Nov 2016, 14:29

Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Grant M's updateReviewer Update

02 Nov 2016, 16:16

Thank you, I am waiting at my cell.

Grant M's update02 Nov 2016, 16:16

Reviewer Update

Thank you, I am waiting at my cell.

Cell C's replyOfficial

03 Nov 2016, 11:07

Nelly confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

Cell C's reply03 Nov 2016, 11:07

Official

Nelly confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

Cell C's replyOfficial

04 Nov 2016, 11:44

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN

Cell C's reply04 Nov 2016, 11:44

Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN