I have never experinced such bad customer service!

To whom it may concern.<br> <br> I recently upgraded my phone and I have been trying to get hold of C-surance for the past 2 weeks to cancel the insurance for my old phone and insure the new one. My calls are always put on hold for more than 20 minutes, after that somebody hangs up on my ear. I have tried countless times and the same thing keeps happening.Now I just want to cancel my insurance and shop for another insurer. This is too much honestly, I have lost so much money trying to call C-surance!