I HAVE LOST ALL HOPE FOR CELL C AND THEIR MOST PATHETIC SERVICE EVER

About two weeks ago, i app**** for an upgrade, this is after a previous problem with my upgrade. Anyway i requested the iphone 7 PLUS, I told the cell c representative i phone 7 PLUS many time. When i received the phone it was a norman i phone 7. I then requested the phone be collected, that was a total mess up as no one showed up for days until i started fighting and even connected with the courier myself. No here is where i am fed up, after waiting so long for my upgrade to be reversed and new one put through. I have not got my new upgrade through. Each day i phone they keep telling me they are waiting for certain numbers, and i have all those numbers requested. I have all emails as proof of all these attempts to get my contract sorted out. So Cell C i have finally gave up with you guys, please terminate all of my contracts. Feel free to go so how many contracts i had, and each time i move over to vodacom. I have tried my best to support you guys even with terrible service. If you feel what i am saying is not true contract me and i will forward you all emails. Good bye cell c, YOU HAVE FINALLY LOST ME AS YOUR CUSTOMER