I HAVE BEEN WAITING 3 MONTHS FOR A IPHONE 6

I HAVE LODGED MANY COMPLAINTS AND I HAVE CALLED HEAD OFFICE AND EMAILED THEM AND NOTHING I AM STILL WAITING FOR MY PHONE IS THIS HOW YOU TREAT A VALUED CUSTOMER THAT HAS BEEN WITH YOU FOR MORE THAN 10 YEARS. THIS IS PROBABLY THE MOST PATHETIC THING I HAVE EXPERIENCED IN MY LIFE!!! HOW CAN NO ONE TELL ME WHY I CAN'T GET A ****ING IPHONE 6??? WHY SHOULD I STAY WITH CELLC. PLEASE GO AND TRACK ALL MY MAILS AND PHONE CALLS I HAVE MADE OVER THE PAST 3 MONTHS AND SEE HOW I MUST BEG TO GET SOME SERVICE??? YOU SAY THE POWER IS IN MY HANDS?? I THINK NOT. YOU ARE STARTING TO DISAPPOINT ME CELLC. AND THAT'S NOT SOMETHING YOU WANT TO DO. SO PLEASE CAN ANYONE IN YOUR MASSIVE COMPANY GIVE ME AN ANSWER AS TO WHY I CAN'T GET MY IPHONE 6 IN WHITE FOR THE 599.99 DEAL???? I WOULD REALLY APPRECIATE AN ANSWER. THANK YOU