T
Thammerin

1 reviews | Active since Apr 2026

15 Apr 2026, 08:27

I have an excess fee...

I have an excess fee of 20%of the original price of the device that I have insured with them

0
Replies (1)
Cell C
Cell C's reply15 Apr 2026, 08:54
Official
Hi Thammerin,

Thank you for your query.

The 20% excess fee means that when you claim on your insured device, you will be required to pay 20% of the original device value as your contribution towards repair or replacement.

Regards
Cell C | PM

Best regards,