DS
Delmaine S

1 reviews | Active since Aug 2022

04 Aug 2022, 22:46

I have a insurance claim which has not been processed since October 2021.

I have a insurance claim which has not been processed since October 2021. Every time I call then docs is needed and when I provide it , they dont respond until I call again only to find they need the same docs. My contract ended Feb 2022 and I`m still paying for a phone and sim I am yet to receive from a claim. the frustrating thing is that I am paying and Cell c does not care. *** is up with that. I want my phone and sim please contact me.

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Replies (1)
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Delmaine S's update28 Sept 2022, 03:38
Reviewer Update
Hi

The process of getting the ticket number was a huge task as i was asked to wait on the person who helped me originally.
i finally got hold of him and was provided the ticket number: 929563.

They told me the claim is still with review department.

Can you please follow up.

Thanks