CC
Cecilthaps C

1 reviews | Active since May 2016

09 May 2016, 06:08

I have a Contract with Cell C but I regret leaving Vodacom and joining Cell, I took an Iphone 6s in Feb 2016 then in April the phone stopped working so I took it back to Cell C Boulders Mall Midrand. they took it to their repair shop and said I must swi

<p>&nbsp;</p> <p class="MsoNormal" style="margin: 0in 0in 0pt;"><font face="Calibri"><font size="3"><font color="#000000"><span style="mso-spacerun: yes;">&nbsp;</span>I have a Contract with Cell C but I regret leaving Vodacom and joining Cell, I took an Iphone 6s<span style="mso-spacerun: yes;">&nbsp; </span>in Feb 2016 then in April the phone stopped working so I took it back to Cell C Boulders Mall Midrand. they took it to their repair shop and said I must switch off "Find My Iphone" which I did and I kept following up saying they are still busy with it till last week Friday 06.05.2016 they said they can&rsquo;t repair it I must go to the store and get a new one I must just give them the ref number OBF186164/RNA***. Fine I get to the shop Friday afternoon and the lady there says they can&rsquo;t give me a new phone cause she needs to send whatever to whoever then she&rsquo;ll call me, how the hell is she going to get hold of me cause I don&rsquo;t have a phone its been 3weeks already and am losing money I have business, I&rsquo;ve already lost 5 clients. </font></font></font></p> <p>&nbsp;</p> <p class="MsoNormal" style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri">&nbsp;</font></p> <p>&nbsp;</p> <p class="MsoNormal" style="margin: 0in 0in 0pt;"><font face="Calibri"><font size="3"><font color="#000000">The other thing is I gave them my banking details so they suspended my line saying the account number I provided them with is incorrect, how the hell is that possible??. I even went to the store and show the lady my bank statement she confirmed the account number is correct and the were funds in my account so I don&rsquo;t know what kind of games they playing but <span style="mso-spacerun: yes;">&nbsp;</span>PLEASE PLEASE DO ME A BIG FAVOUR, IF I DON&rsquo;T GET A NEW PHONE IPHONE 6s TODAY JUST CANCEL <span style="mso-spacerun: yes;">&nbsp;</span>MY CONTRACT I&rsquo;LL GO BACK TO VODACOM. </font></font></font></p> <p>&nbsp;</p>

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Replies (3)
Cell C
Cell C's reply09 May 2016, 06:48
Official

We have requested one of our consultants to contact you and assist with this matter. Apologies for the inconveniece caused.Do expect communication.

Regards

Cell C | PN

CC
Cecilthaps C's update09 May 2016, 06:50
Reviewer Update
Can they please call me on ***/***
Cell C
Cell C's reply09 May 2016, 07:18
Official

We have requested this matter to one of our consultants for assistance and feedback will be provided. Apologies for the inconvenience caused. Do expect communication.

Regards

Cell C | PN