SM
Sasha M

1 reviews | Active since Jul 2020

20 Jul 2020, 14:32

I hate cell c and i am beyond disgusted

I am disgusted and disappointed in the level of incompetence the cresta employees have and the overall procedures cell c has. Where in the world have they heard that you only make returns to the store you bought it, hei the reason you are cell c everywhere is because i can go to any of you. You can buy a gift for someone in a different province and if they find fault or it doesnt fit, hello they can return to their closest store but you guys made me want to return a whole charger at your own fault to Limpopo while im in Johannesburg, please tell me with what money? And you do not evn let us know in the store before purchase that you have those wack procedures because you know we will not even attempt to buy.

I do not even want start with the level of understanding which cresta employees doesn't t have. I call to ask if my charger is there, guess what the zero listening s**** does to the employee, yes its there and when i get there oh sorry i thought u meant the one you left eyoooo what on earth is going on your brain... Why would i ask of a charger i left?? I left it for a reason sesi! Another unnecessary cost!!

On top of everything they make me wait in the mall since they think the delivery will be there by 11, guess what happenss... Around 1 when im just going to check on them, they closed.. No call notice since i ledt my phone numbers to call me when the charger arrives but they close and leave me unnoticed at a mall?? How long was i gonna stay hee?? You are ruthless and heartless!! I hate cell c with all that i am and trust me my close references wont evn dare step near any cell c store!

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Replies (1)
Cell C
Cell C's reply20 Jul 2020, 14:47
Official
Good day Sasha Mokonyama

Thank you for contacting Cell C. 

We apologize for the unpleasant experience that you have had. 

We will contact you to provide assistance. 

^MP