I hate and despise CellC

My nightmare with this ******* company started on the 6th November when I booked my phone in for repairs. Was promised a max of 21 days but to this day I still don't have a phone!<br> I was called on Monday (30days later) to be told my phone was instore at Fourways. With me no longer based in Fourways I requested the branch to transfer it to Sandton, which they said was fine. The person I was speaking with (Yuveshan or Veshan etc) promise the phone will be available the next morning in Sandton. Went to the Sandton branch to confirm and they knew nothing of if! Was assisted by a very rude guy who told me to call Fourways myself and check with them as it has nothing to do with them. Even had the nerve to tell me to go get the phone myself! I requested to be assisted by someone else and rudely told me that will not happen and he'll tell them not to... stood there for 20! minutes being ignored by everyone. Finally a guy approach and offered to help me. He called Fourways and the branch manager said he'll call me and deliver the phone himself. He never did! <br> So tell me CellC since I'm stuck with you A*hole for 24 months, what is the next step? As I'm never setting foot in your store again!