Nn
Nokulunga nokulunga.mtshali

1 reviews | Active since Aug 2023

24 Jan 2024, 12:59

I had a WiFi router contract with Cell C and when the contract is about to end I was in arrears for 2 months towards end of contract and I called them wanted to pay for the arrears and end the contract and they refused

I had a WiFi router contract with Cell C and when the contract is about to end I was in arrears for 2 months towards end of contract and I called them wanted to pay for the arrears and end the contract and they refused. Now they sending me ridiculous amounts saying owe them. The agreement that I had with them was the premium of R292 and now they telling me that since I didn’t call to stop the contract the premium automatically goes up to R750 and now they say I owe them 6000 . Please assist

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Replies (1)
Cell C
Cell C's reply24 Jan 2024, 13:15
Official
Dear Nokulunga N

Thank you for reaching  out to us .

We are sorry to hear of the service received from us thus far . We have noted you have multiple lines . Please private the number you need to be assisted with .

Regards
Cell C | NH