1 reviews | Active since Oct 2017
I had a very bad experience with Cell c, I regret for having a contract with them.
I have written several emails to Cell c but no response regarding my lost phones. I don't have any device from cell c for my contract. Thus why I asked cell c to track down my devices so that we can all benefit from this contract, as for me I don't at all. I have three contracts if not four with cell because they never had insurance available over the counter. I was given tel phone numbers of their service provider for insurance but I did not succeed. Who is to blame? Remember I am your loyal customer and I cannot do your job of calling you service providers is very wrong especially with the amount I am paying. I have a friend of mine with the same situation but his phone was tracked down and found. Why can't you do the same. Remember don't frustrate your customers is not good for your business. How can you damage such a very big brand in south africa with such minor incident.
Please guys I just want to get the value for my money.
No thanks Leavy.
Good morning Leavy
We will refer this matter to the relevant department for assistance. Apologies for the poor service.
Regards
Cell C | PN
Good morning Leavy
We will refer this matter to the relevant department for assistance. Apologies for the poor service.
Regards
Cell C | PN
