I GOT ****MED BY CELL C.

I took an unlimited call contract out with Cell C 4 years ago, for R1,499 pm, with 6 Gigs of data. All went well for the first 2 and a half years.

Then my bank account was hacked, where I started receiving sms's where money was being spent at Edgars & Woolworths. About 10 min thereafter I had a call from my bank asking about these transaction, and they subsequently froze my account. As a result thereof all my debit orders were returned of which Cell C was one of them.

Cell C obviously suspended my service because of this, and then my hell started. I tried to resolve this through customer care, which is pointless. I eventually, after 2 week got hold of Cell C head office, and spoke to Mershall, who informed me that my contract was cancelled, and that I should go & buy a new Cell C SIM card & she would activate the new sim with my number. She did just that, except instead of unlimited calls they only gave me 300min for the same price. I have tried numerous times to resolve this matter without any success.

Cell C customer Care does not understand my issue, in spite of me trying about 10 times to explain my issue. This contract ends in November 2019, and I will NEVER EVER do business with Cell C.

I cannot get a settlement figure from Cell C ... I want to get away from this company.... they put you through to 3 different departments which takes 40 min of my call time, and you get nowhere.

I WAS CONNED BY Cell C.

Please help.