1 reviews | Active since Nov 2020
I give you ZERO out of TEN!!
Still no signal in our area and still waiting for technician to be sent, which I was told could take up to 6 months!!!! To strengthen the signal
Vodacom took a week when one of my friends had an issue on strengthening the signal
All I get is an apology for the in inconvenience!!!
Useless - I have been on some social platforms to complain however, I get no assistance from Cell C at all. Once this contract is up, I will use a more reliable supplier!
Any consumers thinking about signing up with Cell C - please I urge you not to. They just don't care and their staff are rude and arrogant.
At a time like this, when business is vital, Cell C should be going the extra mile to ensure they don't lose business - clearly they have loads of money and if they lose some customers, well, then let that be
After days and days of trying to make you understand that I have no signal in my area as your network needs strengthening, I was told that you will "see" if I qualify for a booster and if not I could take my device back to you, cancel the contract and sign up with another network supplier!
Just in the last hour, I have had 4 missed calls (whilst my phone is on and sitting right next to me). In this day and age (and especially due to Covid) most people work from home!!
Don't you get that. I resolution is so simple - strengthen your signal at the tower in my area!
The answer I received on email this morning from you, is as follows: I have consulted with the network technicians this update on the tower is going to take longer than expected this is due to a number of factors which is in discussion on their level currently . They have not committed to any time frame to give me feedback on when this will be done . This is all the feedback I can provide for now as this is an ongoing project .
This is so unacceptable and you have left me hanging in the dark
After days and days of trying to make you understand that I have no signal in my area as your network needs strengthening, I was told that you will "see" if I qualify for a booster and if not I could take my device back to you, cancel the contract and sign up with another network supplier!
Just in the last hour, I have had 4 missed calls (whilst my phone is on and sitting right next to me). In this day and age (and especially due to Covid) most people work from home!!
Don't you get that. I resolution is so simple - strengthen your signal at the tower in my area!
The answer I received on email this morning from you, is as follows: I have consulted with the network technicians this update on the tower is going to take longer than expected this is due to a number of factors which is in discussion on their level currently . They have not committed to any time frame to give me feedback on when this will be done . This is all the feedback I can provide for now as this is an ongoing project .
This is so unacceptable and you have left me hanging in the dark