I GIVE UP ON CELL C!!!

So it is a month without a phone now. I took my phone in for repairs on the 5th January 2018 until this day have not received my phone back. My phone had a broken screen, apparently it takes more than a month to fix broken screens. Their C surance is the worst phone insurance in the whole world, if anyone is looking to cover their phones, please do not take that insurance !!!!!! you will regret it for the rest of your life, total waste of time and money. The worst part is cell c will not even assist you with following up on your insurance claim, you will have to phone the insurance department yourself . You should all close businesses,, it seems as if you really do not know what you are doing. You provide a service and we as customers pay for it now when it comes to delivery you guys run around this is nonsense maan!