KT
Katheline T

1 reviews | Active since Sept 2022

13 Oct 2022, 08:37

I don't want to even give the 1 star.

In August 2022,they couldn't find my payment even though I have emailed them all of my bank statements on several occasions. Finally they did. I requested a cancelation and followed proper procedures only to later find out that my contract was never cancelled. I tried again in July giving the 30days prior cancelation notice. My contract was officially cancelled on 30 August 2022 but I am stilled being billed for instalments for which I have fully paid off and a cancelation fee that I don't owe.

0
Replies (1)
Cell C
Cell C's reply13 Oct 2022, 10:43
Official
Good day Katheline,

Thank you for contacting us regarding your cancelled contract.

Please send us a private reply with your ID number and any related ticket numbers for the previous logged cases.

^TN