KT
Katheline T
1 reviews | Active since Sept 2022
13 Oct 2022, 08:37
I don't want to even give the 1 star.
In August 2022,they couldn't find my payment even though I have emailed them all of my bank statements on several occasions. Finally they did. I requested a cancelation and followed proper procedures only to later find out that my contract was never cancelled. I tried again in July giving the 30days prior cancelation notice. My contract was officially cancelled on 30 August 2022 but I am stilled being billed for instalments for which I have fully paid off and a cancelation fee that I don't owe.
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Replies (1)Cell C's replyOfficial
13 Oct 2022, 10:43Good day Katheline,
Thank you for contacting us regarding your cancelled contract.
Please send us a private reply with your ID number and any related ticket numbers for the previous logged cases.
^TN
Thank you for contacting us regarding your cancelled contract.
Please send us a private reply with your ID number and any related ticket numbers for the previous logged cases.
^TN
Cell C's reply13 Oct 2022, 10:43
Official
Good day Katheline,
Thank you for contacting us regarding your cancelled contract.
Please send us a private reply with your ID number and any related ticket numbers for the previous logged cases.
^TN
Thank you for contacting us regarding your cancelled contract.
Please send us a private reply with your ID number and any related ticket numbers for the previous logged cases.
^TN
