LR
Lene R

1 reviews | Active since Sept 2023

05 Nov 2024, 11:16

I don't even have the words to describe how pathetic your service is

So completely FED-UP with Cell C. The worst customer service on the planet. Line disconnected after payment was made. I don't get you people. And then it takes 2 days to get someone who actually knows what they're doing, and now still not connected. I'm LOSING BUSINESS~!!!!

0
Replies (5)
LR
Lene R's update05 Nov 2024, 11:49
Reviewer Update
don't thank me for my patience. I have none left. And 24-48 hours is unacceptable!!!!!!!
I need my line reconnected NOW
Cell C
Cell C's reply05 Nov 2024, 11:55
Official
Please confirm the below details so we can access your account:

Name and Surname
ID number
Name of the bank we are debiting
Debit order date
Physical or email address

Regards,
Cell C | TM 
LR
Lene R's update05 Nov 2024, 12:29
Reviewer Update
Erik Gerhardus Rall
***
EFT Payment
*** or ***
LR
Lene R's update05 Nov 2024, 14:25
Reviewer Update
since when is the amount more????

LR
Lene R's update05 Nov 2024, 14:29
Reviewer Update
payment done. in future please inform the customer if the amount is suddenly changed. I have been paying the same amount as always