I don't even have the words....

And yet again ... ZERO custimer service. My LTE device was eventually delivered to the correct address after the 3rd try after numerous calls to them. But surprise, surprise.... the device is faulty..... so much for quality inspection....

Following a call to Cell C, angain only incompentence and inconvenience. Total disregard for the customer and their needs. I have to be available within the next 7 to 10 working days for them to collect the device, then send it to a repair centre for assessment and then only, IF they feel like it, replace the unit.... again in another 7 to 10 working days......

Their terms and conditions dictate to the customer, regardless of inconvenience and time frames. There is no form of service to the customer to assist whatsoever.... you just have to wait and wait some more.... but remember, you have to pay your account promptly.... then I am not even talking about cancelling a contract that has not been in service yet....

Pathetic, to say the least