KP
Katie P

1 reviews | Active since Jan 2013

23 Jul 2015, 11:42

I don't know who is worse Cell C or Sony

I got a Sony Xperia Z3 Compact with my upgrade in December. Worst mistake i ever made. My screen is lifting, my speaker is not working properly and now i cant get my phone to charge. <br> <br> I phoned Sony and Cell C complaining about it and telling them i want a new phone but the only thing they can tell me is i have to take my phone in for repairs. I do not see why i should send a phone in for repairs if the cause of damage is not my fault and the phone is not even a year old and i am having this problem. <br> <br> I don't know who is worse Cell C or Sony... Just goes to show as long as they can pocket the money the dont care about their customers what so ever...

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Replies (1)
Cell C
Cell C's reply23 Jul 2015, 11:58
Official
Hello Katie123DP,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN