1 reviews | Active since Feb 2013

08 Jan 2021, 15:01

I cannot understand... I have no words...

I am currently paying R800 a month for my contract. I am eligible to upgrade and wanted a device for R300 per month. I am told I cannot do it because I cannot afford it.. I want to please cancel my contract as I am not prepared to be affiliated with your company any longer

0
Replies (2)
Cell C
Cell C's reply08 Jan 2021, 15:26
Official
Hi Jacques

Thank you for reaching out to us. 

Your query has been referred to our Support team for assistance.  We will contact you. 

^MM 
Cell C
Cell C's reply08 Jan 2021, 16:03
Official
Hi Jacques 

We have received feedback that you have not been paying your account well and on time. As such you currently do not qualify for an upgrade. 

Please maintain the account well for the next three months and try again upgrading. 

^MM