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Nokuzola N

1 reviews | Active since Feb 2022

20 Feb 2024, 06:28

I cancelled my contract December 2023, this February cell c billed me 1400.i called in over 2 weeks ago, resend proof of 1400 that i paid direct to their acc with the reference as my cell number is questioned ***. They kept quite gave me case numb

Cell c is a real ****

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Replies (2)
Cell C
Cell C's reply20 Feb 2024, 07:18
Official
Dear Nokuzola Nxumalo,

Thank you for contacting Cell C. 

We are genuinely sorry for the distasteful service you've encountered with us, and any inconvenience that might have been caused due to this incident.  Please note that we have escalated your query. Our Team will be in contact with you within 24-48 working hours to assist with resolving the matter.

Regards,
Cell C | GN
NN
Nokuzola N's update20 Feb 2024, 18:07
Reviewer Update
Cell c colled me once on my number as in once, then called my daughter's numbers that was left home, then sent an email and sms that thet tried calling me. They called once around 10 this morning didnt even leave a voice mail. About an hour later, i sent an email acknowledging their missed call, they said they will call me back its been 6 hourse now. This cell c ****ers must make sure that in my credit record they update it because i DO NOT OWE THEY A SINGLE PENNY, and i will never use your services nor recommend it to any one, your ***** is too much, theres is no way that a payment could be made to ur account with a reference of fhe cell number but fail to see that payment, no fricken way. In fact i will take all this text reviews ive been doing here and send them all to my lawyers im tired of dealing with the crucks