NM
Ntakuseni M

1 reviews | Active since May 2015

15 May 2015, 09:39

I CAN ONLY COMPARE CELL C WITH ALL MY EX GRLFRNDS

After complaining about Cell C and getting endless calls from head office I thought now is the end of my misery, but it was just a new journey to the bunch ********, I just paid R1294.45, for screen repair on my Nokia Lumia 730 on the 5th of this month for a reference no. that I got on the 08 of March because their SMS said my phone is ready collection so I can got the store to collect my phone, But now as I speak I just got an SMS on Wednesday with a new quote to say I must pay the same amount that I paid on the last Quote.<br> <br> Instead of me getting SMS with an update regarding the progress of my phone, they are busy filling my inbox with their nonsense, Cell C all am saying is that I was promised my phone this week where is my phone, I paid for it as you requested from your previous quote , so why are you sending me another quote after I have paid the previous one 8 day ago. I haven't had my since end of Feb, but you are deducting my money every months, why don't you put those deduction on hold, I went to Fourways Mall yesterday and I was offered a BLACKBERRY Z10 another lame phone. what I was told is that if anything happen to it we will hold you responsible.

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Replies (1)
Cell C
Cell C's reply15 May 2015, 09:54
Official
Hello MUVMENT,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN