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So Cell C is at it again with their games. I've received my billing statement on Wednesday and I'm being over billed they have charged me for bill protection i don't know about and i didn't receive that on the same contract i was complaining about few weeks ago.. I spoke with Ron Duze on Wednesday he said he will escalate it to billing department turn around time 24 hours today and i requested the reference for the escalation he gave me the ref number nd i ask again is this the Ref for the escalation because last time i was given a Ref for the call when i complained about debited the wrong amount on the 25th of November.. when I'm doing a follow up i spoke to Kwanele a this morning to my surprise the agent said but there's no escalation done for you.. After waiting for 24 hours for feedback and I'm being treated like a fool by *********** agents from cell c and then I spoke to Tshepo the manager on duty i told him I'm not going to be played by cell c i won't be able to wait another 24 hours again waiting for them to rectify this billing issue until now no body called from cell c about my query. I want to cancel the stupid contract with cell c and you will be hearing from my lawyer from now on because you are not doing your jobs properly and I'm going to take this matter further..I CAN'T BR ASSOCIATING MYSELF WITH PEOPLE THAT ARE *********** LIKE YOU