SV
Sibongile V

1 reviews | Active since Sept 2014

28 Aug 2015, 13:33

I app**** for 1 contract and ended up with 2!

I app**** and was approved for a contract tab in July and was told by the consultant Sipho Mhlali the tab was going to cost me R 150.00 /month. He also mentioned that i might receive a simcard first and the tab later, which is what happened in my case. Upon receiving the tab i realised there was another simcard provided, i enquired with Sipho Mhlali if i was not going to be double billed because of these simcards and he said i can just ignore the second simcard since it was just for the \open line"(not mentioning to me what that means). To my suprise"

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Replies (1)
Cell C
Cell C's reply28 Aug 2015, 13:52
Official
Hello Euphemiah,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you soon and assist with this matter.

Regards
Cell C | PN