I am using drugs now because of cell c

cell c is a ****

I have been a cell c client for almost 6 years now, I have been fine with this company until last year December when there was a mistake that happened when I tried to send a proof of payment, I wrote my name instead of reference number and I tried to communicate with them to allocate the payment, the only message that I was getting from them is that they are still investigating the inc, this year January I went to their Branched at gate way the guy told me to pay R80 extra, so that things will go back to normal and plas the debit order was made on the 25th of January,. February I received a message that I have never made any payments so they will double charge me. They took R678.99 on the 03th of February and the are going to take R608 on the agreement date. Knowingly that I do not owe cell c I Made a reversal because I 100% sure that I have paid them o do not owe them anything, so on the 15th of February they took R608 than I thought everything is back to knomal, than 03 march they took R678.99, 25 April they took R600, and the closed my account for 2 weeks I asked them why the close my account because there is nothing that owe to cell c, they made numerous consultant to phone me and they were also comfused. They told me to send proofs of payment and I did, I have have been told that they have allocated the payments, they did opened my account and the sent a message that R147.97 will be debit on the 25 may, I sent a message to them to call me and to explain that why I have recieved this message, the consultant that I spoke to told me that the mistake was made by cell c they have over charge me so now my account is on R0, and they are also going to debit R200, on the 15th of June, and than ever things will be back to normal. Than 14 of July they debited R608.99, August 15 they debited R608.99,

13 September : Dear Valued Customer. This serves as a reminder that your payment of R2924.95 is due on 15-SEP-23. Any queries? Please contact us on 084135. Cell C. (This is the message that I received)

I sent a message to explain where this is coming from now because I do not owe anything. And they did closed my account again yooohhh I have never felt so humiliated like this I couldn't even slept that night, I told them to send me the remaining amount for 16 months that I need to pay so that I can make the arrangement to pay full amount so they can close this account imidiately because I am fed up with cell c.

04 October : Your Cell C services remain suspended with a credit bureau adverse listing. Call 084135 for a payment plan for the R1158.97. If you have paid, please ignore. (On other confusing message that I have received after they have opened my account)

I did send them a message to call me to explain what is really going on in my account, the lady told me that this is the don't that I still need to pay, when I asked what is this for she said it is for the bouncing debit order, and which bouncing debit order is she talking about when me niglegent is done by cell c, so now I must pay for cell c 's mistakes that they are failing to do the right thing in a proper way, i always make sure that there is R630 or mpre into my capitec account so that cell c willake debit, I have even changed banking account because of cellc .

Wooow what a trauma I am receiving from cell c. My life will never be the same again funny thing I have chosen to use drugs just to calm myself, because I can not even sleep well now.