TM
Thembekile M
1 reviews | Active since Nov 2020
08 May 2025, 20:58
I am tired of unstable network and buffuring internet I pay a lot for this nonsense
When I thought my problems are over it started all over again and it didn't even last more than two days. What is happening with Cell-C. I had complained for two weeks that I have a poor internet that buffers worse every afternoon after 15h00 throughout the night. The Internet is unstable, and it keeps acting up some days and some days its seems better which is confusing. Can I have a real solution and not this back and forth, I am tired and I pay a lot of money to be struggling like its the year 1999 with poor network. Please can this be sorted once and for all.
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Cell C's replyOfficial
08 May 2025, 21:11Dear Thembekile,
We’re truly sorry to hear that you're still experiencing ongoing issues with your internet connection.
We understand how frustrating and exhausting it must be, especially after previously raising the matter and expecting a resolution. Please rest assured that we have re-escalated your query to our Fibre team for urgent attention and follow-up. We’re committed to getting this sorted for you and ensuring you receive the service you’re paying for.
We understand how frustrating and exhausting it must be, especially after previously raising the matter and expecting a resolution. Please rest assured that we have re-escalated your query to our Fibre team for urgent attention and follow-up. We’re committed to getting this sorted for you and ensuring you receive the service you’re paying for.
Thank you for your continued patience, one of our consultants will be in touch soon to assist further and work towards a solution.
Kind regards,
Cell C | TN
Cell C | TN
Cell C's reply08 May 2025, 21:11
Official
Dear Thembekile,
We’re truly sorry to hear that you're still experiencing ongoing issues with your internet connection.
We understand how frustrating and exhausting it must be, especially after previously raising the matter and expecting a resolution. Please rest assured that we have re-escalated your query to our Fibre team for urgent attention and follow-up. We’re committed to getting this sorted for you and ensuring you receive the service you’re paying for.
We understand how frustrating and exhausting it must be, especially after previously raising the matter and expecting a resolution. Please rest assured that we have re-escalated your query to our Fibre team for urgent attention and follow-up. We’re committed to getting this sorted for you and ensuring you receive the service you’re paying for.
Thank you for your continued patience, one of our consultants will be in touch soon to assist further and work towards a solution.
Kind regards,
Cell C | TN
Cell C | TN