EG
Erica G

1 reviews | Active since Mar 2021

20 Oct 2023, 09:25

I am tired of Cell C

I am very disappointed in Cell C, I honestly can't wait to cancel my contracts and finally be free from Cell C. I am paying for R70 for what, I have never seen my statement to date from June, where the R70 was paid. Now I am being billed again but I did not miss any payments. One contract is due for an upgrade in January, I would like to cancel that one as of the upgrade date.

0
Replies (4)
EG
Erica G's update20 Oct 2023, 13:33
Reviewer Update
I need my statement to be sent to me, which I have not received thus far :(
Cell C
Cell C's reply20 Oct 2023, 13:40
Official
Our team will be in touch to provide assistance. 

CellC | MP 
EG
Erica G's update20 Oct 2023, 13:56
Reviewer Update
The team that is getting in touch with me needs to first read through all my complaints with cell c before calling me, because this was rectified, and the amount which is being question was sorted in June, and the account number use is different to the one she spoke about.
Cell C
Cell C's reply20 Oct 2023, 14:51
Official
Noted.

We have relayed your message to our team.

Regards,
Cell C | TM