I AM STOPPING MY DEBIT ORDER CELL C!

So my new cellphone that I recently upgraded through Cell C stops charging. I try everything but to no avail. I attempt to take it into my local Cell C branch the next day. Only to find that the branches of Cell C in Bloemfontein are all closed with Labour Court notices stuck to the doors. So I call Cell C. I get transferred to the repairs department. After being sent back and forth to supply IMEI numbers that I didn't have with me, I eventually get told that RAM couriers will collect the handset from me within the next 5 days. About a week later after nobody had collected the handset, I follow up. NOWHERE AT CELL C IS THERE A RECORD OF MY HANDSET BEING BOOKED FOR COLLECTION! So I go through the entire process again. I get told that RAM couriers will collect within 3 days, but I will receive a reference number within 24 hours. 21 days later and I have still received no number and nobody has collected. I, in any case then decided to take the handset to Cell C after noticing that they were open again. Very capable guys assisted me at Cell C Northridge Mall in Bloemfontein. Handset was booked in etc. After nearly 3 weeks, I received a message to say that my repaired handset was back and that I could collect it. I collected the handset yesterday. And guess what.......? It STILL DOESNT CHARGE!!!!! IT IS BACK WITH EXACTLY THE SAME PROBLEM THAT IT WAS BOOKED IN ORIGINALLY. Cell C, you have deducted 3 debit orders from me during this time at almost R4000,00 I have had to loan a handset from a friend because you apparently dont do loan units. And after all this, my handset is returned to me STILL NOT WORKING! I think I will put the handset into its box and return it to Cell C today. I will stop my debit order. And I will pay the monthly subscription for the line in cash every month. I am not paying for a handset that I cannot use or for the incompetence of your repairs department. I have been a loyal Cell C customer for many years and yet I receive no acceptable service from Cell C. And if Cell C disconnects my line, I will instruct my attorney to issue a claim for loss of income due to my clients not being able to contact me! You see, unlike Cell C, I give my clients acceptable service!