I AM SO DISSATISFIED WITH CellC, I upgraded on the first of may and now on the 18th of august my new contract is about to start but guess what the wise people at Cell C did... I received on my previous contract a promotional data bundle of 20gb a month fo

I AM SO DISSATISFIED WITH CellC, I upgraded on the first of may and now on the 18th of august my new contract is about to start but guess what the wise people at Cell C did... I received on my previous contract a promotional data bundle of 20gb a month for free... take note I said for free... now this month instead of just giving me pro-rata data up till the 18th when my contract ends they gave me to the 30th of the month... they gave me the data free up till the 18th but guess what they charged me for the free data I always received up till the 30th, the charged me for plus minus 10GB and went ahead and deducted it from my bank last night...

So I went to the bank and reversed the amount of R2900 they deducted, and only paid my usual subscription fees, this morning on the 26th of Agust 2019 they deducted R1202.08 for the data that I did not ask for. I will reverse the amount again today Cell C, as my car does not run on a credit note and secondly I did not authorize these debit orders on my account.

How can they force data upon you that you did not ask for and then charge you for it. If a contract ends on the 18th you give data till then, not past that date, and then force the customer to pay