I am lodging this with Consumer Commission.

Everytime you comment on my hellopeter that you will resolve and get back to me.I am reposting this as I have logged more than 10 calls regarding my issues. Yesterday you deducted R 1200 as cancellation for my contract. This was sold to me by your salesman as a month to month.This comes after I have tried for three months to cancel my fibre. Yesterday AGAIN, I have to explain my entire story to a new person who AGAIN said that someone will call me back and that the manager will send me my contract where I signed that it is not a month to month..You guys are *******. I will write a review here every week! When I used your services I caught you throttling my internet even though you weren't supposed to. I cancelled my contract with you three months ago over the phone and last month you took money off again. Then you told me you did that because I did not cancel via written communication (even though the agent over the phone confirmed my cancellation). After giving up on that fight I ensured that I gave written cancellation and you still take money off this month. Every time after a hello peter complaint I get a call from some useless service consultant who says they will follow up and get back to me. Nothing!! Now I give plea that I will post on hellopeter everyday until my problem is sorted out.