1 reviews | Active since Feb 2012
I am getting blamed my account is in arrears.
2 Years ago I upgraded my contract of Cell No ***. I got told my account is in arrears of R500 and something rands. My debit order never went off. I phoned accounts and they said they made a mistake. It's not in arrears. So it's in credit. 6 months down the line I got a call from some management company, my account is in arrears R284.31. I made a payment. My account went in credit. Few months down the same thing happened. I made a payment my account went in credit. I accualy got a letter from CellC, Dear Mr De Klerk<br> <br> <br> Thank you for contacting Cell C.<br> <br> We apologise for the inconvenience that you have experienced. Please be advised that your is not in arrears is actually up to date.<br> <br> For further assistance please do not hesitate to contact our Customer Care Line on +27 84 140 / 140 (free from your Cell C Phone Number) alternatively you can send us an email to [Email Removed]<br> <br> <br> Regards<br> Manapo Mopeli<br> Cell C Written Correspondence Department. I sent them all the emails, proof of payments and the above letter.<br> Now they are still harassing me. Please HELP!!!
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
