1 reviews | Active since Dec 2016
I AM FED UP WITH THESE GUYS
<p>After having to fight with CSURANCE before getting a replacement phone I cancelled my insurance with them immediately after I received my replacement phone. I cancelled my insurance before month end and the consultant told me they would debit me at the end of the month and that would be my last debit from them. I told the guy I hope I dont see another debit from them because I want nothing to do with them ever again. But when I saw a debit go off my account yesterday I could tell it wasnt just from Cellc it was from CSURANCE as well. I called Cellc to double check and they said I was debited for the insurance as well. I IMMEDIATELY call CSURANCE and asked them why are they debiting me when I told them clearly that I want nothing to do with them. They already took their last debit and the guy I spoke to said they wouldnt debit me after that but look what is happening now. I spoke to Nelisiwe and she sais they would send me a copy of the recorded call with the previous consultant but I know that will take forever and I will have to fight with CSURANCE again. I WANT NOTHING TO DO WITH THIS INSURANCE COMPANY EVER AGAIN THEY ARE *******S AND SO UNPROFESSIONAL. Im now paying for insurance I dont even want. COULD THEY JUST STOP DEBITING ME I CANCELLED THEIR INSURANCE I WANT NOTHING TO DO WITH THEM!!!</p>
We have requested one of our consultants to liaise with C-surance and assist with this matter. Be assured this will be sorted amicably.
Regards
Cell C | PN
We have requested one of our consultants to liaise with C-surance and assist with this matter. Be assured this will be sorted amicably.
Regards
Cell C | PN
I have receieved a call from a Cellc cosultant Maropeng Motana and he said he will assist in finding out if my insurance is cancelled and that they do not debit me again. I appreciate his assistance. I hope I have no dealings with CSURANCE after this.
I have receieved a call from a Cellc cosultant Maropeng Motana and he said he will assist in finding out if my insurance is cancelled and that they do not debit me again. I appreciate his assistance. I hope I have no dealings with CSURANCE after this.
You have been in contact with Maropeng, he confirmed that C-Surance has been cancelled and the last debit was in February 2017.
Regards
Cell C | MH
You have been in contact with Maropeng, he confirmed that C-Surance has been cancelled and the last debit was in February 2017.
Regards
Cell C | MH
I am happy to confirm that my insurance wuth CSURANCE has been cancelled and I have been refunded my premium for Feb. I do not have a policy with CSURANCE anymore and I hope I wont have dealings with anytime soon,. Thanks to everyone that assisted me including Natasha Carr and especially CELLC.
I am happy to confirm that my insurance wuth CSURANCE has been cancelled and I have been refunded my premium for Feb. I do not have a policy with CSURANCE anymore and I hope I wont have dealings with anytime soon,. Thanks to everyone that assisted me including Natasha Carr and especially CELLC.
