I am fed up with Cell C customer service agents

I am very disgusted for the service received from Cell C the past few weeks.... Let me break it down. I have a contract with Cell C which started in July 2015, I requested them to Debit the money from my account on the 25th of each month.<br> <br> Last Month October 2015 the 25th was on a Sunday which means the money was supposed tio be deducted on the 26th, but it was not. There was money in my account from the 23rd until 31st of October. Why the money was not deducted I don't know no one end me an sms, email or called me to advise me the money is not debited or what the problem is.<br> <br> I think it was round about the 5th of November that I received a text from Cell C saying that my line will be suspended in 2days and I ignored it knowing that I have a direct debit with Cell C, One of my reasons why I requested a Direct debit with Cell C was due to the fact that I cannot go into stores because im literally busy, and I'm trying to build my credit score with a cell phone contractor.<br> <br> Eventually on Friday 13.11.2015 I called Cell C wanting to know what is happening because my line has been suspended and I can't load airtime.<br> <br>