I am disgusted no more!!!

<p>I have a contract with cell c for 3years now as i check my statements last week i see bank charges close to 500 from cell c attempting to debit me i query it with my bank and i am told that i paid them and should take it up with cell c i called spoke to XOLANI no assistance prudence just as useless and eventually i am told to submit my bank staments as proof of payment please take into acccount that at this time i was never contacted by cell c to notify me they didnt recieve payment and if i hadnt checked my banking fees i wouldnt have known that they claim the debit order was reversed ..I want to know why was i not contact and why were all option of contactability explored to get ahold of me regarding this? and secondly who gives you the right to debit me every 72hrs without my consent ? 3rdly please send me a recording of my contract as i need to hear the part that says should we not recieve money do you authorize us to track your account and attempt to debit you even if there is insuffient funds until me get our money? i am highly disappointed to say the least about cell c service i didnt realize it was such a lousy company that abuses people i paid you guys for 3yrs successfully why would i not pay you now? what if i was dead? since you didnt bother calling my work number or next of kin to lay a complaint about non payment? or to contact me? who is going to be liable for these banking fees i have accumulated for your recklessness? in all of this did you take into accout treating the customer fairly? the rules of fica? where they considered? cancel the debit order system in my account or else i will change my bank as a whole until you have learned how to do your job i will pay at cell c branches respond with that recording as i am going to the ombudsman with this i wasted my time trying to understand why you did this and not even one of your employees helped me that stupid nthabiseng after expressing my anger she just said thank you and goodbye nothing further and beyond that and these are consultants you employed to speak to customers wow.</p>