GM
Grace M

1 reviews | Active since May 2016

11 May 2016, 13:24

I am disgusted by this company

<p>I took a cellphone contract with Cell C just over 2 years ago. They required me to call them 2 months prior the ending of the contract to make them aware that they have to stop debiting soon which didn't make sense to me but i did anyway.</p> <p>Then a Sales Consultant called me to offer me a contract of Only Minutes, Data and SMSes since i didn't need a new phone for R110 per month and i went ahead and agreed to it. After a few days I thought that R110 is too much for just Data, Minutes and SMSes, so i called Cell C back to tell them that i don't want their contract and they told me to wait for 30 days after the 2nd contract to pass to cancel it. Luckily i had more than enough time to do all of these. I called on the day they told me to call they assisted me nicely and cancel the benefits contract. On the 1st of May i get a notification that Cell C deducted R110 for the benefits. Like really? How greedy do these people get? Now they are sending me messages that i owe them. IWOULD NEVER IN MY LIFE DO BUSINESS WITH THESE COMPANY!!!</p>

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Replies (1)
Cell C
Cell C's reply11 May 2016, 13:28
Official

We are in receipt of your complaint and apologise for the inconvenience caused. One of our team members will contact you and assist with this matter. Be assured this will be sorted amicably.

Regards

Cell C | PN